Contact Us

CollegeKit Hub Customer Care

Contact Us

Have a question about a college jersey, sizing, your order, or shipping? We’re here to help. Contact CollegeKit Hub and let us know how we can make your shopping experience better.

We're Here to Help

Get in Touch with Our Team

For questions about college football jerseys, basketball jerseys, product details, or an existing order, please email our customer care team.

Customer Support Email

Please include your order number when contacting us about an existing order, if one is available.

Customer Assistance

How Can We Help You?

To help us understand your question, choose the topic that best matches your needs.

Product & Sizing Questions

Need help with jersey measurements, fabric details, print features, or choosing a size? Email us with the product name or link and your question.

Order & Payment Questions

For questions about an order, checkout, or payment, include your order number and a short description of the issue. Never send your full payment card number or password by email.

Shipping & Delivery

If you need help understanding shipping information or checking on a delivery, include your order number and any tracking details available to you.

Returns & Order Issues

If you have a question about a return, an incorrect item, or a product concern, contact us with your order details and a clear explanation so we can review the next steps under our store policies.

Before You Email Us

Help Us Assist You More Efficiently

For the most helpful response, please include the relevant information in your message:

  • Your order number, if your question concerns an existing order.
  • The product name or product page link, if you are asking about a jersey.
  • Your question or concern, explained as clearly as possible.
  • Relevant photos or screenshots, if they help explain the issue. Avoid including sensitive payment information.

These details help us understand your request and identify the information needed to assist you.

For information about shipping, returns, and other store terms, please review the relevant policies published on CollegeKit Hub. Any applicable eligibility requirements and conditions are governed by those policies.

Thanks for Being Part of Our Fan Community

At CollegeKit Hub, we celebrate the traditions, rivalries, and personal stories that make college sports special. Whether you’re choosing your next game-day look or need help with an order, we appreciate the opportunity to assist you.

Email us at jerseyprocare@hotmail.com